RFC 2350
Apura Cyber Intelligence DFIR Services Description
Last updated: December 10, 2023
1Document Information
This document contains a description of Apura Cyber Intelligence DFIR Services according to RFC 2350.
1.1Date of Last Update
December 10, 2023.
1.2Distribution List for Notifications
There is no distribution list for notifications of new versions of this document.
1.3Locations Where This Document May Be Found
The current version of this document can be found at https://apura.com.br/en/rfc2350
2Contact Information
Below is the contact information for Apura Cyber Intelligence.
2.1Name of the Team
Apura Cyber Intelligence
2.2Address
Apura Cyber Intelligence
Av. Paulista, 2.421, 1º andar — Zip Code: 01310-300 - São Paulo, SP - Brazil
2.3Time Zone
Apura Cyber Intelligence is located in São Paulo, SP, Brazil, UTC-0300.
2.4Telephone Number
Not applicable. Apura Cyber Intelligence does not accept incident reports via telephone.
2.5Facsimile Number
Not applicable.
2.6Other Telecommunication
Not applicable.
2.7Electronic Mail Address
Incident reports should be sent to csirt@apura.com.br.
2.8Public Keys and Encryption Information
Apura PGP Key can be found at: https://apura.com.br/Apura_CSIRT_PGP.asc
2.9Team Members
No public information is provided about Apura Cyber Intelligence members.
2.10Other Information
For additional information about how to contact Apura Cyber Intelligence, see: https://www.apura.com.br/en#about
2.11Points of Customer Contact
To contact Apura Cyber Intelligence regarding security incidents, please send an email to csirt@apura.com.br.
Apura Cyber Intelligence operates from Monday through Friday, from 09:00h to 18:00h, UTC-0300.
3Charter
The charter of Apura Cyber Intelligence defines the mission, constituency, sponsorship, and authority of the team.
3.1Mission Statement
Apura Cyber Intelligence is a leading provider of cybersecurity and digital investigation in Brazil. Established to fill a notable gap in the Brazilian domestic market, the company offers a unique focus in cyber threat intelligence and investigation, coupled with a robust capability in incident response and forensic analysis. This focus enables Apura to address complex cybersecurity challenges with precision, leveraging advanced techniques in both incident management and forensic investigation.
3.2Constituency
Apura Cyber Intelligence S/A is a leading Cyber Threat Intelligence (CTI), Digital Forensics and Incident Response (DFIR) service provider in Brazil, with customers including major public and private entities, as well as financial, healthcare and e-commerce companies in the country.
Apura provides DFIR and CTI services to external organizations, as well as threat hunting and cyber threat monitoring.
3.3Sponsorship and/or Affiliation
Apura's DFIR team is a consulting team from Apura Cyber Intelligence. Apura is a private-owned company based in Brazil.
3.4Authority
Apura has no authority over its constituency, all services are based on business engagements with customers and relationships with external entities.
4Policies
The following policies govern how Apura Cyber Intelligence handles incidents, cooperates with external parties, and communicates.
4.1Types of Incidents and Level of Support
Apura addresses all types of security incidents which occur in its constituency.
The priority and level of support will vary depending on the type, severity and impact of the incident, the type of constituent and the availability of resources at the time, as established in the respective formal engagement.
4.2Co-operation, Interaction and Disclosure of Information
Apura is committed to open and transparent collaboration with our trusted partners and customers, including the cybersecurity community. Apura makes every effort to securely share information with affected parties during incident response engagements, respecting the privacy and trust of our audience.
Apura adheres to the Information Sharing Traffic Light Protocol according to the FIRST Standard Definitions and Usage Guidance: https://www.first.org/tlp/. Information that is labeled with the tags CLEAR, GREEN, AMBER, AMBER:STRICT or RED will be handled appropriately.
4.3Communication and Authentication
The preferred method of communication is email.
5Services
Apura provides incident response and digital forensics services.
5.1Incident Response
Apura provides support and consulting services to other teams in handling the technical and organizational aspects of security incidents.
5.1.1Incident Response
Apura helps SOCs and CSIRTs from customers to respond more effectively to incidents through specialized Incident Response consultancy. Furthermore, Apura works with cutting-edge technologies and a highly qualified team to respond in a timely manner to any invasion, compromise, leak or security breach.
5.1.2Digital Forensics
Apura supports Audit, Inspection and Investigation departments with specific tools and appropriate methodology, working with the seriousness, ethics and seniority that this activity requires.
5.1.3Threat Hunting
Apura finds traces of attacks and actors hiding underground for weeks, months or even years. Apura's specialized threat hunting team validates the most different and strange possible scenarios, finding sophisticated or customized malware, actions by administrators / third parties, "fileless" attacks or other techniques in Windows, Linux and Mac environments, and even IoT, Scada and Mainframe.
5.1.4Compromise Assessment
Apura finds unauthorized access and intrusions into customers' organization. Complete scanning of environments, networks and systems. Monitoring of credential sharing and corporate data leak.
5.1.5Internal Investigation
Investigation services cover all the threats that really concern a company in electronic environments, be it corporate spying, internal fraud or information leakage by employees or third parties.
6Incident Reporting Forms
There are no online forms available. Please refer to section 2.7.
7Disclaimers
While every precaution will be taken in the preparation of information, notifications, and alerts, Apura assumes no responsibility for errors or omissions, or for damages resulting from the use of the information contained herein.